There are a few things you can try.įirst, if you’ve set up the Smart Lock feature to unlock when it detects your home WiFi automatically, try taking your phone home, and it should automatically open for you. Security enhancements in recent versions of Android hardware, firmware, and software have all made it much more difficult to access an Android phone without the lock screen pin, password, or sequence. Be sure to select a strong password (opens in new tab) you haven’t used before. A link in the email will allow you to change your password.Check your spam or bulk mail folders or search for Try again if you haven’t received an email after a few minutes. Google will ask you a series of security questions to confirm it’s you trying to access your account and then send you an email.If you can’t remember your email, click on Forgot email. If you remember the email address, you used for your account, enter it and click on Forgot password. If you’ve lost or forgotten your Google Account password, you’ll need to follow these steps to reset it: Follow the on-screen instructions to set up your new pin, password, or sequence.If you’ve already set a lock, you’ll be asked to enter your pin, password, or sequence at this point. Select the type of screen lock you’d like to use by tapping Screen lock. If you don’t see any Security menu, double-check on your phone manufacturer’s website for support, as some menu items may be different. To change the pin or password you use on your phone’s lock screen, follow these steps: You’ll be signed out of all your devices except those used to verify your identity when signing in (for so-called two-factor authentication) and specific mobile devices and home devices with third-party apps that have been given access to your account. Your new password will take effect immediately. Enter the new password, then tap Change Password.You may be asked to sign in by providing your current password. Under the heading “Signing in to Google,” tap Password.Open your device settings, click on Google, and then Manage your Google Account.
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